
Conversational AI vs Chatbots: The Key Differences
Check out the key differences between chatbots and conversational AI to know which one suits your requirements and demonstrate smarter human like behaviour. The adoption of
Check out the key differences between chatbots and conversational AI to know which one suits your requirements and demonstrate smarter human like behaviour. The adoption of
Artificial intelligence (AI) is transforming the way healthcare organizations can deliver remote patient monitoring at scale and improve patient outcomes. Look no further than the COVID-19
Chatbots can be a great tool to handle conversations across customers life cycle. Learn the key areas how chabots canimporve customer experience. In this day
More and more companies are bringing elements of gamification – using psychological triggers to boost player engagement and retention – to their marketing strategy. Chatbots
Transactional chatbots are indeed a great tool to scale your sales and marketing activities, be in lead generation, appointment bookings or payment collection. As technology
Lean the business and technical steps for building AI chatbots – the technical guide to showcases its process, challenges and best practices. Artificial intelligence (AI)
If you are new to chatbots and AI, it’s important to learn the most popular chatbot jargons and terminilogies to get familiar. Here is the
Every bot interface design needs to follow the UX principles to make it conversational and user friendly to make customer interactions more fun. Even though we
As more digital channels are established, contact centres also have more channels to manage. Today, most teams do not only comprise “call-centres” but also manage
Digital transformation is exciting – as a solution provider, we get it. It is no wonder we idealize the digital era, it’s almost like the
KeyReply is an AI company that specializes in virtual assistants and chat automation for enterprises to engage with both internal and external customers. Our vision is to make knowledge and information accessible to all through natural language. As partners with leading tech giants such as Facebook, IBM and Cisco, our chatbots can be deployed on multiple platforms.