We've got the expertise you need.
We bring together the best practices around the world to conceptualize and build your bot.Try out the bots we've built with great companies, below!
Trusted by governments and enterprises.
KeyReply works closely with you to determine goals, KPIs and outcomes to deliver best-in-class bots for your customers.
Official Messenger Partner
KeyReply is a Facebook Messenger partner, one of only three Asian companies at the official launch of the directory.
Lauded in the press
Learn how to engage your customers with AI chatbots now
We've prepared an in-depth, practical guide to answer all your questions about chatbots:Picking a use case, fitting it in your strategy, building & launching your chatbot, and more!
We've done it, and we're sharing it with you.
Learn from our experiences in building chatbots, and figure out how to think about deploying your very own chatbot today. Get the ebook link right in your inbox!
Automatically understand and resolve customer issues.
KeyReply identifies key insights from your customer conversations and automates your customer engagement and support using your own Facebook Messenger, web or app bot. Here's how.
Real data powering real results.
KeyReply's artificial intelligence engine will parse your unstructured conversations from past customer interactions like emails and support systems. It will identify the key issues, themes, and problems your customers face, and use them to scope the bot's functions and replies.
Robust and flexible bot solutions.
KeyReply has its own proprietary bot building, dialog writing and text analytics systems to suit your business goals. It integrates seamlessly with your business and operational systems, so it can solve problems for you across functions.
Deploy on a channel your customers love & use.
KeyReply deploys your bot on a private cloud infrastructure, with your own hosting, servers, databases, tables and networking gears. You can then send your trained bot to respond to customers on Facebook, Slack, web, in-app or SMS, wherever your customers are.
The KeyReply Difference
We craft the best bot experience based on your end customer and brand. Our experience means you can trust us to know what users will ask... even down to the best jokes the bot should tell, or how to answer questions about going on a date with the bot, or its favourite food.
Proprietary AI engine
KeyReply has a proprietary AI engine to ensure that we can tune our models according to your bot's needs, for example to understand slang. It also means security controls for your bot data is high, and ensures a path for migration to potentially deploy to your private cloud.
The KeyReply dashboard makes it easy to train and deploy new FAQs quickly, update new content on the bot easily, and includes fine-grained analytics. We make sure your team can use it effectively to manage your KeyReply bot – not just buy it and leave it aside.
KeyReply analyzes internal and external sources automatically, so it happens without any additional effort from you.
By utilizing 100% of your data, you can gain remarkable insights that you've never noticed.
KeyReply builds, deploys, and gains adoption for your bot, so you get the results that you want.
You can have the confidence in knowing that KeyReply is turning customer conversations into real-time intelligence to help you make better business decisions.
Highly secure data safeguards
KeyReply guarantees 256-bit encryption and DDoS protection, and is compliant with standards such as ISO 27001, HIPAA, FedRAMP, SOC 1 and SOC 2, as well as country-specific standards like Australia IRAP, UK G-Cloud, and Singapore MTCS.
You can have peace of mind that your data is securely safeguarded by our robust security infrastructure and policies.
Request your demo now
You'll be on your way to business success you've never even dreamt of.
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Digest by KeyReply
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Chat by KeyReply
Every chat & social channel is a way to connect with customers. Let them reach you quickly, like a speed dial on your website. Set it up easily, under 5 minutes.Get it now >
Improve customer satisfaction with lightning-fast, preset replies. Across mobile, web & desktop, your team can give consistent responses that count.Learn more >