your customers 24/7 with world-class chatbots

KeyReply is the #1 AI chat automation company in Singapore and Asia

We've got the expertise you need.

KeyReply is your top choice for chatbots: We have worked with top governments and enterprises in Singapore and Asia.
Try out the bots we've built with great companies, below!

Trusted by governments and enterprises.

KeyReply works closely with you to deliver best-in-class chatbots for your customers – we are the best chatbot providers in Singapore and Asia.

Travel insurance chatbot with KeyReply AI
Steps tracking KeyReply chatbot
KeyReply AI chatbot for publishing
Entertainment chatbot with KeyReply tech
Customer success stories

Official Messenger Partner

KeyReply is a Facebook Messenger partner, one of only three Asian companies, and only Singapore company, at the official launch of the chatbot developers directory.

Lauded in the press


ai chatbot company techcrunch
the biggest best chatbot landscape
human emotional chatbot
ai chatbot to broadcast news
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how to build good chatbots

Learn how to engage your customers with AI chatbots now

We've prepared an in-depth, practical guide to answer all your questions about chatbots:
Picking a use case, fitting it in your strategy, building & launching your chatbot, and more!

KeyReply's ebook with expert advice on how to strategize, build, launch and track your enterprise chatbot.

We've done it, and we're sharing it with you.

Learn from our experiences in building chatbots, and figure out how to think about deploying your very own chatbot today. Get the ebook link right in your inbox!


Automatically understand and resolve customer issues.

KeyReply identifies key insights from your customer conversations and automates your customer engagement and support using your own Facebook Messenger, web or app chatbot. Here's how.

Real data powering real results.

KeyReply's artificial intelligence engine will parse your unstructured conversations from past customer interactions like emails and support systems.

It will identify the key issues, themes, and problems your customers face, and use them to scope the chatbot's functions and replies.

100%data-driven
bot
vs 40%gut
guesses

Robust and flexible bot solutions.

KeyReply has its own proprietary chatbot building, dialog writing and text analytics systems to suit your business goals.

It integrates seamlessly with your business and operational systems, so it can solve problems for you across functions.

Deploy on a channel your customers love & use.

KeyReply deploys your chatbot on a private cloud infrastructure, with your own hosting, servers, databases, tables and networking gears.

You can then send your trained bot to respond to customers on Facebook, Slack, web, in-app or SMS, wherever your customers are.

omnichannel chatbot

The KeyReply Difference

world class bots delight customers 24/7

World-class bots

We craft the best chatbot experience based on your end customer and brand. Our experience means you can trust us to know what users will ask... even down to the best jokes the bot should tell, or how to answer questions about going on a date with the bot, or its favourite food.

proprietary natural language processing and machine learning deep learning bots

Proprietary AI engine

KeyReply has a proprietary AI engine to ensure that we can tune our models according to your chatbot's needs, for example to understand slang. It also means security controls for your bot data is high, and ensures a path for migration to deploy to your private cloud.

beautiful and intuitive bot dashboard

Full-featured management

The KeyReply dashboard makes it easy to train and deploy new FAQs quickly, update new content on the bot easily, and includes fine-grained analytics. We make sure your team can use it effectively to manage your KeyReply chatbot – not just buy it and leave it aside.

Intelligent, 24/7 chatbots

Your chatbot will help to engage and service your customers automatically round the clock, taking care of repetitive issues.


You can trust that KeyReply is the best chatbot company in Singapore and Asia, as we have worked with top governments and enterprises in the region.

End-to-end optimization

KeyReply builds, deploys, and gains adoption for your chatbot, so you get the results that you want.


You can have the confidence in knowing that KeyReply is turning customer conversations into real-time intelligence to help you make better business decisions.

Highly secure data safeguards

KeyReply guarantees 256-bit encryption and DDoS protection, and is compliant with standards such as ISO 27001, HIPAA, FedRAMP, SOC 1 and SOC 2, as well as country-specific standards like Australia IRAP, UK G-Cloud, and Singapore MTCS.


You can have peace of mind that your data is securely safeguarded by our robust security infrastructure and policies.

Request your demo now

You'll be on your way to business success you've never even dreamt of.








Looking for more engagement solutions?

With KeyReply's suite of products, go from "no idea" to "no problem" with your customers.

Slack Digest.AI is an artificial intelligence powered daily summary of the conversations in your Slack channels

Digest by KeyReply

Get a daily digest of the most important conversations in your Slack channels. Never miss something because you're not on Slack all day, again.

Set it up now >
Chat by KeyReply widget helps businesses and customers reach each other faster

Chat by KeyReply

Every chat & social channel is a way to connect with customers. Let them reach you quickly, like a speed dial on your website. Set it up easily, under 5 minutes.

Get it now >
KeyReply app ecosystem is made for small and medium businesses to engage customers faster and better

KeyReply keyboard

Improve customer satisfaction with lightning-fast, preset replies. Across mobile, web & desktop, your team can give consistent responses that count.

Learn more >

Hiring & News

  • KeyReply presented a Keynote Demo on Conversational AI to Maximize Engagement with
 Natural Language Processing (NLP) at the AI Asia Show 2017.
  • KeyReply helped with research by Forrester on how to Humanize Your Conversational Bot; the report is now published.
  • Co-founder Carylyne lays bare the challenges of building a chatbot company in the US and Asia. Did you know we got evicted from our house?
  • James Tan from Quest Ventures sets it straight that not all chatbots are as intelligent as KeyReply's.
  • ST covers our home in San Francisco.
  • GovInsider believes chatbots like KeyReply's with Gov.sg shows how transparency can be gained through AI.
  • We explain how to excel in the Valley.