your customers 24/7 with world-class bots

We build bots for your business that drive results

We've got the expertise you need.

We bring together the best practices around the world to conceptualize and build your bot.
Try out the bots we've built with great companies, below!

Trusted by governments and enterprises.

KeyReply works closely with you to determine goals, KPIs and outcomes to deliver best-in-class bots for your customers.

Customer success stories

Official Messenger Partner

KeyReply is a Facebook Messenger partner, one of only three Asian companies at the official launch of the directory.

Lauded in the press


Learn how to engage your customers with AI chatbots now

We've prepared an in-depth, practical guide to answer all your questions about chatbots:
Picking a use case, fitting it in your strategy, building & launching your chatbot, and more!

KeyReply's ebook with expert advice on how to strategize, build, launch and track your enterprise chatbot.

We've done it, and we're sharing it with you.

Learn from our experiences in building chatbots, and figure out how to think about deploying your very own chatbot today. Get the ebook link right in your inbox!


Automatically understand and resolve customer issues.

KeyReply identifies key insights from your customer conversations and automates your customer engagement and support using your own Facebook Messenger, web or app bot. Here's how.

Real data powering real results.

KeyReply's artificial intelligence engine will parse your unstructured conversations from past customer interactions like emails and support systems.

It will identify the key issues, themes, and problems your customers face, and use them to scope the bot's functions and replies.

100%data-driven
bot
vs 40%gut
guesses

Robust and flexible bot solutions.

KeyReply has its own proprietary bot building, dialog writing and text analytics systems to suit your business goals.

It integrates seamlessly with your business and operational systems, so it can solve problems for you across functions.

Deploy on a channel your customers love & use.

KeyReply deploys your bot on a private cloud infrastructure, with your own hosting, servers, databases, tables and networking gears.

You can then send your trained bot to respond to customers on Facebook, Slack, web, in-app or SMS, wherever your customers are.

The KeyReply Difference

keyreply builds world class bots that serve and delight your customers 24/7

World-class bots

We craft the best bot experience based on your end customer and brand. Our experience means you can trust us to know what users will ask... even down to the best jokes the bot should tell, or how to answer questions about going on a date with the bot, or its favourite food.

keyreply has our own proprietary in-house natural language processing and machine learning deep learning that powers your bots

Proprietary AI engine

KeyReply has a proprietary AI engine to ensure that we can tune our models according to your bot's needs, for example to understand slang. It also means security controls for your bot data is high, and ensures a path for migration to potentially deploy to your private cloud.

keyreply has an easy to use, beautiful and intuitive dashboard that helps you train, update and maintain your bot seamlessly

Full-featured management

The KeyReply dashboard makes it easy to train and deploy new FAQs quickly, update new content on the bot easily, and includes fine-grained analytics. We make sure your team can use it effectively to manage your KeyReply bot – not just buy it and leave it aside.

Unprecendented acumen

KeyReply analyzes internal and external sources automatically, so it happens without any additional effort from you.


By utilizing 100% of your data, you can gain remarkable insights that you've never noticed.

End-to-end optimization

KeyReply builds, deploys, and gains adoption for your bot, so you get the results that you want.


You can have the confidence in knowing that KeyReply is turning customer conversations into real-time intelligence to help you make better business decisions.

Highly secure data safeguards

KeyReply guarantees 256-bit encryption and DDoS protection, and is compliant with standards such as ISO 27001, HIPAA, FedRAMP, SOC 1 and SOC 2, as well as country-specific standards like Australia IRAP, UK G-Cloud, and Singapore MTCS.


You can have peace of mind that your data is securely safeguarded by our robust security infrastructure and policies.

Request your demo now

You'll be on your way to business success you've never even dreamt of.








Looking for more engagement solutions?

With KeyReply's suite of products, go from "no idea" to "no problem" with your customers.

Slack Digest.AI is an artificial intelligence powered daily summary of the conversations in your Slack channels

Digest by KeyReply

Get a daily digest of the most important conversations in your Slack channels. Never miss something because you're not on Slack all day, again.

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Chat by KeyReply widget helps businesses and customers reach each other faster

Chat by KeyReply

Every chat & social channel is a way to connect with customers. Let them reach you quickly, like a speed dial on your website. Set it up easily, under 5 minutes.

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KeyReply app ecosystem is made for small and medium businesses to engage customers faster and better

KeyReply keyboard

Improve customer satisfaction with lightning-fast, preset replies. Across mobile, web & desktop, your team can give consistent responses that count.

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