Virtual Assistant for patient care, appointment scheduling & PROMs
Choose your Industry Vertical for targeted solutions
Centralize and streamline all operations on one integrative Orchestrator Platform
Generative AI-Powered Virtual Assistants
Empower your patients with conversational queries and receive precise, secure, human-like responses
Extracts key points from large data sets with no effort needed and stores it on a Memory Notebook. You can now access and make changes to the LLM’s memory for higher accuracy.
Our AI analyses conversation sentiments, providing a nuanced summary of patient concerns and expectations. It also automatically tags topics being discussed with the patient. This lessens the burden of your team to sift through and understand escalated conversations.
KeyReply’s Generative AI architecture implements guardrails for one of your patient’s conversations
Transparency & accuracy for a better patient experience
KeyReply’s LLM Model illustrates what it learns in a Memory Notebook for transparency. This enables your administrators to identify it’s core memory, and edit what the AI model has learnt if needed.
Our Personally Identifiable Information (PII) module anonymizes and redacts your patient’s data before interacting with any external system. We access control mechanisms, identity and access frameworks to help ensure data privacy is maximized.
Data privacy exposure, cyber & fraud risks for more secure conversations
To maximize accuracy, KeyReply models are put through rigorous pre-launch testing. Clusters of questions, responses, feedback, and reporting are tested based on simulating your consumer’s personas.
Attract, guide & retain your patients effortlessly through your healthcare ecosystem
Leveraging Generative AI securely to deliver empathetic conversations to your patient’s queries
Supporting over 60+ languages and dialects through platforms your patients already use like Whatsapp and Line
Readily available ontologies and workflows, integration time is shortened
Automating tasks like appointment scheduling, reminder & billing to enable staff to focus on what matters – patients care