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AI’s Role in Elevating Patient-Reported Outcome Measures (PROMs)

AI’s Role in Elevating Patient-Reported Outcome Measures (PROMs)

Christopher Rabin
October 4, 2023
AI’s Role in Elevating Patient-Reported Outcome Measures (PROMs)

Table of contents

In today’s digital age, healthcare doesn’t end once a patient leaves the hospital doors. Patient-reported outcome measures (PROMs) have transformed how healthcare providers gauge the effectiveness of treatments long after discharge. 

However, managing this feedback can be a challenge. This is where technology, specifically Artificial Intelligence, steps in to bring about a revolution. The global healthcare AI market will be worth almost 188 billion U.S. dollars by 2030, increasing at a compound annual growth rate of 37 percent from 2022 to 2030.

The growing disparity between patients and healthcare workers boosts AI in the healthcare market. Integrating AI in medical practices can enhance data management, health monitoring, digital consultations, and PROMs for medical professionals. Because Al in Healthcare is projected to grow from USD 14.6 Billion in 2023 to USD 102.7 Billion by 2028, at a CAGR of 47.6%.

As you journey through this article, you’ll discover the pressing issues healthcare professionals face regarding PROMs. Additionally, you’ll see how AI is pioneering solutions to these challenges. 

Dive in to unravel the synergy between advanced tech and patient care and how it’s redefining the healthcare landscape for the better.

The Challenges with Traditional Patient-Reported Outcome Measures

Understanding and responding to patient feedback is crucial in healthcare. It provides invaluable insight into the real-world effectiveness and implications of treatments. 

However, traditional methods of collecting and analysing Patient-Reported Outcome Measures (PROMs) come with challenges, hindering optimal patient care.

Challenge 1: Delayed Feedback 

Traditionally, PROMs are collected using paper-based surveys or telephonic interviews. This approach often results in significant time lags, causing delays in receiving feedback. Consequently, any necessary intervention or adjustments to treatment can be postponed, potentially affecting the patient’s health adversely.

Solution: Real-time Digital Feedback 

Harnessing digital platforms like KeyReply for instant feedback mitigates such time lags. By streamlining the communication channel, necessary medical interventions are promptly identified and instituted, ensuring the continuum of quality care.

Challenge 2: Limited Scope for Analysis

Manual data collection methods don’t provide a robust platform for in-depth analysis. It’s not just about collecting feedback; it’s about making sense of it. Drawing actionable insights from patient data becomes a strenuous task without sophisticated tools.

Solution: AI-Driven Analytical Insights 

KeyReply’s AI-infused mechanism delves deep, transforming raw patient feedback into actionable insights. Its sophisticated algorithms ensure meticulous, nuanced interpretation, aligning patient data with clinical strategies.

Challenge 3: Inefficiencies and Increased Costs

Manual data collection and analysis methods are resource-intensive. They require a dedicated workforce and time, leading to increased costs. Moreover, these methods are prone to human error, resulting in potential inaccuracies in the feedback.

Solution: Cost-Efficient Automation 

KeyReply’s automated feedback system reduces the need for exhaustive manual labour, ensuring cost efficiency. Its precision-driven mechanism minimises error margins, guaranteeing accurate feedback interpretation, pivotal for astute clinical decision-making.

Challenge 4: Low Patient Engagement

Engaging patients to provide feedback through traditional means can be a challenge. Patients might feel the process is tedious, leading to lower response rates and potentially skewing the data representation.

Solution: Engaging Omnichannel Platforms

KeyReply’s versatile platforms, encompassing hospital portals to instant messaging platforms like WhatsApp, make feedback provision effortless. Their intuitive interfaces elevate patient engagement, ensuring a holistic representation of patient perspectives.

While the healthcare sector acknowledges the profound value of PROMs, the traditional methods of obtaining and analyzing them are limited. The future beckons a transition towards solutions that refine this process, ensuring punctual, precise, and all-encompassing feedback. 

At this crossroads, the rational integration of technology like KeyReply becomes indispensable. Moreover, the recent advancements in artificial intelligence, as highlighted in a publication by the National Center for Biotechnology Information (NCBI), showcase the immense potential of AI in enhancing PROMs (Patient-Reported Outcome Measures). This further solidifies KeyReply’s integration in healthcare.

Game-Changing Advent of Technology in Healthcare 

Modern problems require modern solutions. The ongoing revolution in healthcare, spurred by AI adoption in healthcare, has redefined patient engagement. It has become an answer to the constraints of traditional PROMs. 

Here’s a snapshot of its transformative role. 

1. Automating the feedback process: AI can sift through vast amounts of data in a fraction of the time, ensuring timely insights. Additionally, with conversational AI, healthcare professionals are better equipped to gather invaluable patient feedback.

2. Real-time Monitoring: AI can identify critical feedback, ensuring that emergent concerns are addressed post-haste.

3. Evolving Feedback Channels: Platforms like WhatsApp have become viable feedback channels, ensuring patients can communicate in their preferred medium.

4. Digital Record Keeping: Electronic health records have replaced bulky paperwork, offering quick access to patient histories, enhancing diagnostic accuracy, and reducing administrative tasks.

5. Telemedicine: It extends healthcare access to remote areas, allowing patients to consult specialists without traveling. It alleviates the load on physical healthcare facilities.

6. Wearable Health Monitors: Smartwatches provide constant health metrics, from heart rate to sleep patterns, offering individuals and physicians valuable data.

7. AI and Machine Learning: Predictive analytics can foresee health trends. While algorithms can enhance disease diagnosis, showcasing the vast potential of these technologies.

8. Patient Engagement Platforms: Tools like PROMs let patients share feedback and interact with healthcare providers in real-time. It fosters tailored care.

As technology continues to reshape healthcare, the emphasis on feedback mechanisms like PROMs grows. It underlines the importance of integrating these advancements seamlessly.

A Unique Solution to Enhance Patient-Reported Outcome Measures

KeyReply shines as a beacon for elevating patient-reported outcome measures in the vast sea of healthcare technologies. It offers a promising solution to the shortcomings of conventional PROMs. Here’s how:

Optimized Feedback Collection

KeyReply’s platform isn’t just about collecting data. It’s about capturing the most relevant patient insights seamlessly. The platform ensures higher response rates and more accurate data by making it effortless for patients to provide feedback.

Omnichannel Presence

Whether a patient prefers the hospital’s website or WhatsApp, KeyReply is there. Its ability to cater to diverse platforms ensures patients are comfortable and engaged, enhancing the quality of feedback.

Adaptable and Future-Ready

As healthcare dynamics change, you need a solution that evolves with you. KeyReply is not just a tool; it’s a long-term partner. Its robust features are built with an eye on the future, ensuring you’re always at the forefront of patient engagement.

Data at Your Fingertips

With real-time analytics and reports, KeyReply transforms raw feedback into actionable insights. It empowers healthcare providers to make immediate changes that significantly benefit patient care.

Unparalleled Engagement

KeyReply goes beyond traditional engagement platforms by facilitating meaningful conversations. It’s not just about gathering data; it’s about understanding patient sentiments and addressing them proactively.

With such transformative features at your fingertips, why wait? To experience the next-generation patient feedback mechanism, request a demo today.

Final Thoughts

Patient-reported outcome measures stand out as a beacon of patient-centricity in the ever-evolving healthcare landscape. They represent voices waiting to be heard and experiences yearning to be improved. The horizon looks promising with the infusion of AI and platforms like KeyReply. The potential for enhanced patient satisfaction and care is limitless for healthcare establishments willing to pivot and embrace the technological wave.