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Quick Reply
Quick replies are pre-defined short responses that the virtual assistant can offer to users to select.
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Button
Buttons allows you to trigger different actions such as going to another content node or capturing data.
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Understand the Types of Content Nodes
Learn about the types of content notes that can be added to your Virtual Assistant.
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Version
Different versions of a content node can be created, and you may set up different conditions for each node.
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Text Variation
Adding different text response allows the virtual assistant to randomly pick a response to return to the end-user.
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Card
A card response provides a more contextual response through the use of images, description, link, buttons and quick replies.
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Trigger
Trigger is where you can set up keyword capture, or capture by regex, e.g. patterns of a variable, or sentences and words.
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Setting Up Keyword Triggers
Triggers is where you can set up the logic to capture keywords/ recognisable patterns using regex, or entities.
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Sequential Message
Sequential message allows you to define the next step after a particular content node.
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Duplicate Content
To duplicate a particular content node including cards, buttons, and any other flows that have been created in it.
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Condition
Setting a condition allows the virtual assistant to respond with a specific answer based on the user’s inputs.
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Options for Buttons
In this article, we will be going through the four main options for card buttons and quick reply buttons.
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First Steps to Creating a Web Page
In this article, you will learn how to create a web page.
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Embedding Google Map Image in Content Node
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First Steps with Adding Content Nodes
We will be going through how to add a content node for your virtual assistant.
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Editing a Content Node
In this article, we will be going through how to edit a content node for your virtual assistant.
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What are Content Nodes?
Content nodes are individual pieces of content that the Al-generated assistant displays to the end-user
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How to Upload Content Nodes?
You will learn how to do a bulk upload of content nodes, and how to maintain these content nodes.
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